Privacy Policy

Who We Are

Forth Tree Garden Landscaping is a sole trader landscaping and tree surgery business based in Alva, FK12 5AL. Alexander is the sole operator and data controller for this website.

What Information We Collect

When you use the contact form on this website, we collect the following information:

• Your name
• Your phone number
• Your email address (optional)
• A description of your project

We do not use cookies for tracking, analytics, or advertising. We do not use Google Analytics or any third-party tracking tools.

How We Use Your Information

We use the information you provide solely to respond to your enquiry and, if you proceed, to carry out the services you have requested. We will not use your details for marketing purposes without your explicit consent.

Lawful Basis

We process your data on the basis of legitimate interest, specifically, to respond to enquiries you have submitted to us. You initiated contact; we use your details only to respond.

Who Receives Your Data

Your form submission is handled by Netlify, our website hosting provider, which stores form submissions on its servers. Netlify's privacy policy is available at their website. No other third parties receive your personal data.

How Long We Keep Your Data

We retain contact enquiries for up to 12 months, after which they are deleted. If you become a customer, we retain relevant records for as long as necessary to fulfil our legal obligations.

Your Rights

Under UK GDPR, you have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data
• Object to processing

To exercise any of these rights, contact Alexander at 07826 663107.

Complaints

If you believe your data has been handled incorrectly, you have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk.